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HoluwayProperty Management

Holuway Help

Property Management Help

Set up your workspace, list homes, lease, collect rent, run maintenance and open resident portals.

Start here

  • Set up your workspace

    Your workspace is made the first time you open the managing area. Confirm your business details and follow the setup guide.

  • Add your first property

    Create a property with its name, type and address. It starts as a draft that only your team sees.

  • Answer leads and owner inquiries

    Reply to renters who asked about your places before you claimed them, and keep track of owners who asked about management.

  • Collect rent online

    Connect Stripe once, and rent and deposits are paid into your own account. Each lease keeps a ledger of charges and payments.

  • Open a resident portal

    Give each property a branded portal where residents pay rent, ask for repairs, write to you and read your news.

  • Handle a repair request

    Triage a repair, ask the renter for detail, assign it, set the visit, and close it once the work is checked.

Browse by topic

Get started

Your workspace, the setup guide and the product tour.

Properties and listings

Add properties and homes, publish listings, claim and import.

All 6 articles

Applications and leases

Tours, applications, screening decisions and e-signed leases.

All 6 articles

Rent and payouts

Collect rent online, autopay, late fees, payouts and fees.

All 6 articles

Residents and portals

Current tenants, resident portals and announcements.

Maintenance

Repair requests, work orders and vendors.

Team and settings

Invite your team, roles, billing and your organization.

Your account

Sign in, passwords, language, emails and closing an account.

All 9 articles

Payments and payouts

Paying, getting paid with Stripe, receipts, refunds and deposits.

Safety and privacy

Keep your account secure and report anything that looks wrong.

Still need help?

A person at Holuway reads every message. Tell us what you were trying to do.

Contact us