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Resident portal

A resident portal for every property, in your brand.

Each property gets its own portal at its own address. Residents pay rent, turn on autopay, request repairs, message you, read announcements and find their documents, from any phone.

Example screen: names, places and figures are samples.

01 · For residents

Everything about their home, in one place.

The portal opens on what matters now: the next rent and how to pay it, repairs in progress, new messages and announcements. Signed leases and statements are under documents.

  • Pay rent and manage autopay
  • Request and follow repairs
  • Messages, announcements and documents

02 · Your brand

Your name, logo and colour.

Publish the portal when you are ready, at your property's own address. Add the logo, a cover photo and your colour, a welcome message, office hours and the emergency line, and choose a side menu or a top menu.

  • An address like yourproperty.residents.holuway.com
  • Draft, live or paused
  • Branding on paid plans

03 · Your choices

Turn on what your residents should see.

Choose the features each portal offers: payments, repairs, messages, documents and announcements. Pin an announcement to the top, and preview the portal as a resident sees it before you publish.

  • Features switched per property
  • Pinned announcements
  • A preview as a resident sees it

04 · Private by design

Only residents see their home.

Access comes from the lease: a person with a current or upcoming lease at the property is a resident of its portal, and keeps their own past statements after moving out. Everyone else sees only the sign-in page.

  • Access from the lease, never granted by hand
  • Portal pages are never in search engines
  • One Holuway account across portals

In the product

Real Holuway screens, captured from the app with a sample landlord, Oak & Main Rentals, and sample residents.

A resident portal home screen on a phone: what is due, the next charge, autopay and open repairs.
The pay rent screen of a resident portal on a phone, with the balance and autopay.
The repairs screen of a resident portal on a phone, with each repair and its next visit.

Questions, answered

Does every property get a portal?

Yes. Every property has a portal in draft from the start, and you publish it when you are ready.

Do residents need an app?

No. The portal is a website that works on any phone, so there is nothing to install.

Can the portal use our own domain?

Portals live at a Holuway address for each property. The Property Manager plan includes portals on your own company domain.

Is the portal in Spanish?

Yes. Residents choose English or Spanish.

Your rentals, run from one place

Create your account, add a property and publish your first listing in minutes. Free to start, no credit card.