Resident portal
Rent, autopay, payment history, repairs, documents, messages and announcements, at the property's own address and in your brand.
Portals
Give everyone the right place to get things done.
Applicants follow their application on its own page. Residents pay rent, ask for repairs and find their documents in a portal with your brand. Your team works on the same records in the workspace.
- Your workspace
- The resident's phone
From first look to repair
One record, from the first look to the first repair.
The same property, home and lease carry a person through every step. Nobody types anything twice, and each person sees only their part.
- Prospect
Property website
Coming
A website for the property, drawn from its live homes and prices, with tours and applications. Websites are coming; listings on Holuway search work today.
- Applicant
Applicant status
After applying, the applicant follows the application on its own status page, pays the fee and writes to you in the same thread.
- Resident
Resident portal
The signed lease opens the property's portal: rent, autopay, repairs, documents, messages and announcements.
- Maintenance
Repairs and vendors
A repair asked from the portal lands in your maintenance inbox; a vendor updates the job from a secure link, and the resident sees each step.
A place for each person, on the same records.
Applicant status
Where the application stands, the fee, what happens next and a thread with you, from the link in the confirmation email.
Property websites
A website for each property from its live data, with the portal's sign-in at hand. Coming; shown here on a sample property.
Real screens, sample data
Applicants and residents never need to call to ask where things stand. Your team sees the same records in the workspace.
Connected
What the resident does, your team sees.
A rent payment lands in the ledger, a repair lands in the maintenance inbox, an application lands in your applications. The portal is a view of the same records, so there is nothing to sync and nothing to retype.
- Access comes from the lease, never granted by hand
- One Holuway account across every portal
- Residents choose their language: English and Spanish today
- Your workspace
- The resident's phone
- Your workspace
- The resident's phone
- Your workspace
Questions, answered
Which portals does Holuway have today?
A resident portal for every property, and a status page with messages for every applicant. Property websites are coming. There is no owner portal or vendor portal yet; vendors update the jobs you send them from a secure link.
Do residents and applicants need an app?
No. Both work in the browser on any phone or computer, so there is nothing to install.
How does someone get into the resident portal?
From their lease. A person with a current or upcoming lease at the property is a resident of its portal, with one Holuway account across every portal they belong to.
Are the portals in Spanish?
Yes. Residents and applicants choose English or Spanish.
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Keep exploring
Resident portal
Give every property a branded resident portal: residents pay rent, set up autopay, request repairs, message you and read announcements from any phone.
Applicant status
Every rental applicant gets a status page: where the application stands, the fee, your note, what happens next, and a message thread with you, through to the signed lease.
Maintenance
Residents report repairs with photos, you triage and assign your team or a vendor by secure link, book the visit and close it, with the resident updated at every step.