Rent collection
Residents pay by bank or card from any phone, or let autopay do it. Every charge and payment lands in the lease ledger as it happens, and the money goes straight to your bank account.
01 · How residents pay
Residents link a bank account securely through Stripe or pay by card if you allow cards. Autopay pays each charge on its due date from the saved method, with an optional limit and a retry if a payment fails.
02 · The ledger
Rent is charged on the due day you set, prorated when a lease starts mid-month. Deposits, fees and credits sit beside it. Cash and checks are recorded in the same place, so the balance is right whichever way rent arrives.
03 · Reminders and late fees
Residents are reminded before rent is due. When the grace period ends, the late fee you set is charged, and both you and the resident are told by email. Nothing depends on remembering.
04 · Your money
You connect your own Stripe account once, and rent is paid into it and on to your bank. Holuway does not hold your rent. Refunds, deposit returns with itemized deductions and disputes are handled from the lease.
Real Holuway screens, captured from the app with a sample landlord, Oak & Main Rentals, and sample residents.
0.75% per payment, at least $3, at most $15
Paid by you. Free for residents.
3.5% card processing fee
Paid by the resident, who sees it before paying. You receive the full rent.
$3 card processing fee on top of your fee
Paid by the applicant. You receive your full application fee.
Bank payments are debits through Stripe and take a few business days to settle, as bank debits do. The ledger shows the payment as soon as the resident pays, and its status as it settles.
Yes. Cards are your choice. Bank payments are always offered and are free for residents.
You pay the fee on rent by bank, which is free for residents. A resident who chooses a card pays the card processing fee, shown before paying, and you receive the full rent.
The resident is told by email and autopay tries once more three days later. The charge stays open in the ledger until it is paid, and your late-fee rule applies after the grace period.
Yes. Record cash, checks and other payments in the ledger. A payment recorded twice by accident counts once, and a mistake is voided with its reason.
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