Skip to content
HoluwayProperty Management

Message tenants and applicants

Write to a tenant about their lease or to an applicant about their application, and read every conversation in Messages.

Start a conversation

Every conversation belongs to a lease or an application:

  • From an application in Applications, select Message applicant.
  • From a lease, or its payments page, select Message tenant.

Tenants and applicants can also write to you from their dashboard.

Read and reply

Messages lists every conversation, with unread counts. Open one, write your message and select Send. Seen shows once they have read it. Each conversation links to its lease or application.

The other person gets an email when you write, at most once until they read the conversation.

Limits

  • Messages are text only; attachments are not supported.
  • On a lease, you write to the main tenant once they have accepted the lease.
  • Someone who applied without an account cannot be messaged until they create one.

Was this article helpful?

Still need help?

A person at Holuway reads every message. Tell us what you were trying to do.

Contact us