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HoluwayProperty Management

Invite your team and set roles

Invite the people you work with and give each a role and the properties they cover.

Invite someone

  1. Step 1Open Team and select Invite someone.
  2. Step 2Enter their email, choose a role, and add a message if you like.
  3. Step 3Under Properties, keep Every property, including ones added later, or choose Only the properties I pick.
  4. Step 4Select Send invitation. They get an email with a link to join.
The Team page with members, their roles and the properties they cover.
Sample data

They accept while signed in with the email you invited, or create an account with it. An invitation lasts 7 days; select Send again to renew it, or Cancel invitation. To change someone's role, permissions or properties later, select Change access.

Roles

  • Owner: everything, always. Only owners make owners.
  • Admin: everything except changing owners.
  • Manager: runs properties and leasing, and invites people.
  • Leasing agent: sees properties and handles applications, tours and leases.
  • Viewer: sees properties, changes nothing.
  • Contractor: only the repairs given to them.

Each role starts with a set of permissions, and you can add or remove single permissions for one person. The table What each role can do at the bottom of the Team page lists them all.

You can only give roles below your own. An organization always keeps at least one owner.

Team size and plans

Each plan includes a number of team members, shown on Billing. During launch, these limits are not applied.

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  • Set up your workspaceYour workspace is made the first time you open the managing area. Confirm your business details and follow the setup guide.
  • Handle a repair requestTriage a repair, ask the renter for detail, assign it, set the visit, and close it once the work is checked.
  • One account for renting and managingThe same sign-in can rent a home and manage rentals, and you switch between the two from the top bar.

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