Fees and plans
Who pays which Holuway fee, where the exact amounts are shown, and how landlord plans work.
Fees on payments
- Rent by bank: Holuway's service fee is normally taken from the payment you receive, so paying by bank is free for tenants.
- Rent by card: tenants who choose a card pay a card processing fee on top, and you receive the full amount.
- Application fees: the renter pays a card processing fee on top of your fee, and you receive your fee.
Some organizations have their own arrangement, so the fees that apply to you are always shown on your Payouts page. Tenants and applicants see every fee on the payment screen before they pay.
Plans for landlords
Listing is free: unlimited listings, inquiries, applications and tour requests. Paid plans add online rent collection, the rent ledger, late fee automation, lease management and maintenance, and more team members. Prices are on the pricing page and on your Billing page.
A plan counts the units with a current or upcoming lease. Vacant listings are not counted.
- Step 1Open Billing.
- Step 2Select Choose Landlord Pro or Choose Property Manager and pay on Stripe's secure checkout.
- Step 3To change the card, switch plans, see invoices or cancel, select Manage billing.
For larger portfolios, select Contact sales.
Note: While the Billing page says so, every feature is open to every organization during launch, whatever its plan.